In 20 years of placing housekeepers, Marta Perrone kept running into the same problem: her clients weren’t instructing housekeepers on how they wanted their households to be run. Today, she helps households overcome this challenge by creating personalized house manuals that give staff members the training they need to be successful, minimize stress for principals and estate managers, and help the entire household run smoothly.
In this episode of the Easemakers Podcast, Marta shares her tips for building an effective household manual.
Listen to hear her secrets for creating a manual that helps everyone on staff meet their principals' expectations, what she can tell about a household just by looking at the laundry room, and why she feels every home — no matter the square footage or number of staff members — needs a manual.
Learn more about how Marta is partnering with Nines to help households build smarter, more dynamic household manuals, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.
The Easemakers Podcast is presented by Nines, the first dynamic household management platform built for discerning households and the private service professionals who support them.